FREQUENTLY ASKED QUESTIONS
How does your Subscription/Automatic Delivery option work?
If you opt to "Subscribe & Save" you can choose between delivery every 15, 30 or 45 days and you will receive 25% off your order - the biggest discount we offer! This is the best value when ordering DHM Detox and/or Hydration Replenisher. With this option, you can pause or cancel your subscription anytime, however, if you cancel after the first purchase, you'll need to pay back the discount. The subscription is designed for customers that have already used our products and are satisfied with them. If you are a subscriber and would like to pause or cancel your subscription please do so before your next order is scheduled to ship by following this link: https://nodayswasted.co/account/login. Pausing or cancelling subscriptions after your order has shipped will be applied to the next order. Because subscription orders are already discounted, they are not eligible for additional discounts unless specifically stated.
How Long Does It Take To Ship?
Shipping time within the US is 1-4 business days depending on your location. East coast orders will arrive closer to 1-3 days and west coast or more remote locations in the US will arrive closer to 2-4 days. Please allow for 24 hours for your order to be prepared and shipped out. If you have any questions, please don’t hesitate to contact us.
Do You Ship To Canada?
Yes we do. Shipping time is 6-11 business days and is shipped from the U.S. Shipping time will vary based on how busy the border is, which determines how quickly your order clears customs. You will receive tracking information that can be used to track your order via USPS and Canada Post (once it crosses the border). Duty & taxes may be imposed by the Canadian border, as the product is being imported from the US. If duties are charged, these will be the responsibility of the buyer. A tip for our Canadian Customers: When you check your DHL tracking page, please click 'DETAILS' and take note of the tracking number beneath "Delivery by USPS Int'l". This is your Canada Post tracking number! As soon as your package clears customs, you can view detailed updates on Canada Post's website with your new tracking number.
Do You Ship To The UK?
Yes we do! Shipping time 2-3 business days. We have covered the import duties and taxes from USA to import into England and Northern Ireland, so there will be no VAT charged to you, nor additional wait time.
Do You Ship Internationally?
Yes we do. Shipping time is 6-11 business days and will vary based on how busy the border is, which determines how quickly your order will clear customs. You will receive tracking information the can be used to track your order via USPS or your local country’s postal service. You may have to pay a VAT/import tax upon delivery, which you will be responsible for as the importer (depending on your country). The list of international countries we ship to is as follows: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark (incl. Faroe Islands), Estonia, Finland, France (Incl. Corsica and Monaco), Germany, Gibraltar, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand (includes Cook Islands and Niue), Norway, Poland, Portugal, Russia, Singapore, Spain (includes Canary Islands), Sweden, Switzerland & United Kingdom (No VAT).
Can I Return My Product?
DHM Detox Risk-free purchases - if you aren’t satisfied, we'll refund you within 30 days of delivery (limited to one box of DHM Detox on your first order). Send us an email at firstname.lastname@example.org and we’ll make it right. Please note: Subscription & referral orders are not eligible for refunds under the risk free money back guarantee. Also, if you purchase more than one box on your first order and would like a return under the Risk-Free Money-Back Guarantee, we can only refund one box from that order. We also cannot accept any product physically returned to us due to the consumable/ingestible nature of our product and to avoid receiving returned tampered product. This decision was made to keep our customers safe and to ensure that all product being shipped out has passed all of our quality controls and has met appropriate storage requirements. Hydration Replenisher, Vitamin D gummies, and Immune Support gummies are not eligible for refunds. If you need further clarification, please feel free to email us at email@example.com.
What if my order is lost, stolen or damaged?
To protect your order against loss or theft, add Route+ package protection at checkout. When you add Route+, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, it will be reviewed for approval for a reorder or refund within 24 hours. If your order was damaged during manufacturing, please reach out to us at firstname.lastname@example.org and we will be happy to work with you to remedy the situation.
How do I file a claim for my lost, stolen or damaged order?
If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim. You can also file a claim here. Note: Make sure to have the Order ID we sent you or the Route Order ID ready to use with the claim form.
How does the referral program work?
Our referral program enables you to give your friends $7 off their first order and get a free 10 pack of DHM Detox for every 2 successful referrals. Orders purchased through referral links are non-refundable. Referrals cannot be made within the same household.
I placed an order but didn't receive an email confirmation.
Please check your spam/junk folder! If you're still unable to find the order confirmation email, please send us an email with your full name and the email you used to place the order to email@example.com.
What are the ingredients in DHM Detox?
DHM Detox contains Dihydromyricetin, L-Cysteine, Milk Thistle Seed Powder, Organic Prickly Pear Powder, Vitamin B Complex (B1, B3, B6, B12), Sodium and Potassium.
Where does Dihydromyricetin come from?
Dihydromyricetin is a natural extract that comes from Hovenia dulcis and Ampelopsis grossedentata, two plants that grow exclusively in Asia.
How much DHM Detox should I take, and when should I take it?
DHM Detox is best taken during or right after drinking as it may help breakdown a toxic by-product of alcohol, called acetaldehyde. It does not provide support if taken the next morning. We recommended taking one serving per night out, and one more if you have a big night. It’s most effective if taken after having a few drinks.
Is DHM a 100% cure?
DHM Detox is formulated to reduce feeling rough the next day, help reduce inflammation and provide antioxidant support. It targets the 3 key phases: nausea, brain fog/headaches and dehydration/replenishment of nutrients; however, it does not replace water and sleep, so please make sure you drink enough water to replace what your body has lost, and get a good night’s rest in order to feel your best. DHM Detox is best paired with Hydration Replenisher. Excessive drinking or alcohol abuse is not recommended, as there are inherent risks with drinking including liver damage. DHM Detox does not reduce intoxication nor increase sobriety. Always drink lawfully and responsibly, and do not drink and drive.
Is DHM Detox safe?
Yes, the ingredients are safe and our recommended directions for use should be followed. DHM Detox is a blend of herbal ingredients, antioxidants, vitamins and electrolytes. Please consult a physician if you have any allergies or any concerns.
Where can I find more information about the ingredients?
You can learn more about our ingredients here.
Can I take it while I'm on other medication?
Please consult a doctor or registered health care physician.
How does DHM Detox work?
DHM Detox helps boost your body’s natural response to alcohol. It does so by assisting with the natural metabolism of alcohol. ADH and ALDH are enzymes naturally produced by your body that assist in the breakdown of alcohol and its toxic by-product, acetaldehyde. Unfortunately, these two enzymes need some assistance so they can do their job better. DHM is an important ingredient that may help improve the effectiveness of these enzymes, so the toxins can be broken down and flushed out of your system.
Can I take it if I'm pregnant?
You should never drink alcohol if you’re pregnant. If taking as a daily, dietary supplement, please consult a doctor or registered health care physician.
Is DHM Detox FDA approved?
The FDA does not approve dietary/herbal supplements, but they do regulate them for compliance. All ingredients in DHM Detox are compliant with FDA guidelines. DHM Detox is manufactured in FDA registered facilities that are CGMP, NSF and follow all healthy and safety guidelines.
Do you have Health Canada approval?
Yes, our company was granted Health Canada approval in September 2018. Our NPN is 80088299.
Where Is DHM Detox manufactured?
DHM Detox is manufactured in North America (USA and Canada) by certified contract manufacturers and all of our ingredients are tested in third party labs. DHM Detox is compliant with Current Good Manufacturing Practice (CGMP) regulations enforced by the US Food and Drug Administration (FDA). CGMPs ensure proper design, monitoring, and control of manufacturing processes and facilities.
Can I travel With DHM Detox?
Yes, DHM Detox is a herbal supplement and you can cross the border with it. You’re allowed to travel with supplements for personal use, so you should have no problem crossing borders. Additionally, all of our ingredients are either herbal, amino acids (protein building blocks), vitamins, or electrolytes.
Is DHM Detox vegetarian?
DHM Detox is vegetarian. The ingredients are mostly plant based (herbal supplements) and vitamins. The capsules are made from hypromellose, which is a vegetarian alternative to gelatin.
How does Hydration Replenisher work?
Hydration Replenisher delivers electrolytes (sodium & potassium), vitamin B complex, vitamin C, vitamin D and zinc through drink mix. Simply pour into a bottle or glass of water, mix and drink.
Is Hydration Replenisher vegan?
Hydration Replenisher is vegan, as it does not contain any animal products or ingredients derived from animals.
Where is Hydration Replenisher manufactured?
Hydration Replenisher is manufactured in USA by certified contract manufacturers. All of our ingredients are tested in third party labs. The manufacturing of Hydration Replenisher is compliant with Current Good Manufacturing Practice (CGMP) regulations enforced by the US Food and Drug Administration (FDA). CGMPs ensure proper design, monitoring, and control of manufacturing processes and facilities.
Have more questions? Send us an email at firstname.lastname@example.org
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