How Long Does It Take To Ship?
Shipping time within the US is 1-4 business days depending on your location. East coast orders will arrive closer to 1-3 days and west coast or more remote locations in the US will arrive closer to 2-4 days. Please allow for 24 hours for your order to be prepared and shipped out. If you have any questions, please don’t hesitate to contact us.
Do You Ship To Canada?
Yes we do. Shipping time is 6-11 business days and is shipped from the U.S. Shipping time will vary based on how busy the border is, which determines how quickly your order clears customs. You will receive tracking information the can be used to track your order via USPS and Canada Post (once it crosses the border). Duty & taxes may be imposed by the Canadian border, as the product is being imported from the US. If duties are charged, these will be the responsibility of the buyer.
Do You Ship To The UK?
Yes we do! Shipping time 2-3 business days. We have covered the import duties and taxes from USA to import into the England and Northern Ireland, so there will be no VAT charged to you, nor additional wait time.
Do You Ship Internationally?
Yes we do. Shipping time is 6-11 business days and will vary based on how busy the border is, which determines how quickly your order will clear customs. You will receive tracking information the can be used to track your order via USPS or your local country’s postal service. You may have to pay a VAT/import tax upon delivery, which you will be responsible for as the importer (depending on your country). The list of international countries we ship to is as follows: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark (incl. Faroe Islands), Estonia, Finland, France (Incl. Corsica and Monaco), Germany, Gibraltar, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand (includes Cook Islands and Niue), Norway, Poland, Portugal, Russia, Singapore, Spain (includes Canary Islands), Sweden, Switzerland & United Kingdom (No VAT).
Can I Return My Product?
Risk free purchases - if you aren’t satisfied, we’ll take it back within 30 days from delivery (limited to one box on your first order). Send us an email at firstname.lastname@example.org and we’ll make it right. Please note: Subscription orders are not eligible for refunds under the risk free money back guarantee. Also, if you purchase more than one box on your first order and would like a return under the Risk Free Money Back Guarantee, we can only refund one box from that order. We also cannot accept any product physically returned to us due to the consumable/ingestable nature of our product and to avoid receiving returned tampered product. This decision was made to keep our customers safe and to ensure that all product being shipped out has passed all of our quality controls and has met appropriate storage requirements. If you need further clarification, please feel free to email us at email@example.com.